Conditions of Use



Terms And Conditions



Detailed description of goods and/or services
PQ Sound is a business in the audio  industry that market sound and lighting equipments.


Delivery policySubject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way email. Should an item be placed on BACKORDER then the price is subject to change when this item is ready to ship.


Return and Refunds policy
The provision of goods and services by PQ Sound is subject to availability.  In cases of unavailability, PQ Sound will refund the client in full within 30 days.  Cancellation of orders by the client will attract a  20 % administration fee.





Please go to guarantee page for details.




Customer privacy policy 


Please go to privacy page for details. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: 


Payment options accepted


Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the PQ Sound bank account, the details of which will be provided on request


Credit card acquiring and security


Credit card transactions will be acquired for PQ Sound via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to to view their security certificate and security policy. 


Customer details separate from card details
Customer details will be stored by PQ Sound separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to


Merchant Outlet country and transaction currency


The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).




PQ Sound takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods


Country of domicile


This website is governed by the laws of South Africa and PQ Sound chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,  Durban.




PQ Sound may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Company information


This website is run by PQ Sound (Close Corporation) based in South Africa trading as PQ Sound and with registration number 2006/032771/23 and C A Mawbey as Member.




PQ Sound contact details


Support : email


Support:  telephone 073 809 0206







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